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How to provide Quality of Service guarantees in the Internet? Lessons learnt from the airline and card-based payment sectors / Zouhaier M'Chirgui, Thierry Penard

20 октября 2003 в 10:00
How to provide Quality of Service guarantees in the Internet? Lessons learnt from the airline and card-based payment sectors / Zouhaier M'Chirgui, Thierry Penard // European Management Journal. - 2011. - Vol. 29, № 4. - P. 306-318.